POLICIES

** WE CAN NOT BE RESPONSIBLE FOR GUITARS LEFT WITHOUT CASES **
RETURNS:
No cash refunds - Store credit will be issued on unused goods only - Full credit issued up to 7 days after purchase - 1/2 credit will be issued up to 30 days after purchase - No credit on “as is” and used items - No returns on consignment sales

LAYAWAY:
Minimum 20% down payment to hold for 30 days - Down payment will be non-refundable if not paid within 30 days or as agreed in writing.

AMPLIFIER REPAIRS:
Non-refundable inspection/diagnostic “bench” charge of $50.00 - Deposit to be paid in cash upon drop-off - Bench charge will apply whether you choose to fix or not - Bench charge will be credited towards final repair cost

LABOR RATE POLICY:
Repair Labor Rate is $80.00 per hour - Minimum $25.00 - $80.00 additional charge for Same Day (Rush) service - $40.00 additional charge for next day service - $15.00 charge for simple string change (plus cost of strings)

CUSTOM GUITAR POLICY:  See
HERE

INTERNATIONAL SHIPPING POLICY:
Guitar Doctor is does not ship orders internationally, except for Canada and Mexico.
CONSIGNED GOODS POLICY:

Buyer must agree that consignment items are sold with these conditions:
1) ALL CONSIGNMENT ITEMS ARE SOLD “AS IS” with NO WARRANTEE OR GUARANTEE.
2) THERE WILL BE NO RETURNS CONSIGNED ITEMS.
3) RETURNS WITHOUT PRIOR APPROVAL WILL NOT BE ACCEPTED UNDER ANY CIRCUMSTANCES.

What does "CONSIGNMENT" MEAN?
Consignment means the we are selling a particular item for it's owner.

THERE WILL BE NO SHIPPING OF CONSIGNED GOODS. Local purchase and pick up only.
PRIVACY POLICY STATEMENT 

This is the web site of Guitar Doctor Our postal address is:
659 Bedford St. - Whitman, Ma - 02382 - USA

We can be reached via e-mail at  doc@guitardoctor.com or gdoc1@aol.com.
Or you can reach us by telephone at 781-447-4520.

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail addresses of those who communicate with us via e-mail and user-specific information on what pages consumers access or visit.

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes and not shared with other organizations for commercial purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address and telling us that you do not want to receive e-mail from our company.

The information from or through this site is provided "as-is," "as available," and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information may contain errors, problems or other limitations.

Our sole and entire maximum liability for any inaccurate information, for any reason, and user's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the information received (if any). We are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like). Whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damage. The limitations of damages set forth above are fundamental elements of the basis of the bargain between us and you. We would not provide this site and information without such limitations. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, currentness, completeness, suitability or applicability of the information to a particular situation.

All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed.

HOURS

Tues. thru Fri. - 10am to 6pm EST

Saturday - 10am to 4pm EST

CLOSED Sunday and Monday

GOOGLE MAP

GUITAR DOCTOR
659 Bedford St. (Rt. 18)
Whitman, MA
02382 USA
Privacy Notice: We DO NOT collect any Cookies or information from visitors.
Guitar Doctor © 1997-2023  All rights reserved